Frequently Asked Questions

How can we book a flight?

You can contact our Professional Travel Consultants at 0203-097-1507 to Book your Flights. We are ATOL protected, our ATOL No. 74904
Please note that you should check your flight status 72 hours before your departure time to check if there is any schedule change or cancellation.

Are non-Muslims allowed to enter Makkah and Madinah, Saudi Arabia?

No, Non-Muslims are not permitted to enter Holy cities of Mecca and Madinah, Saudi Arabia.

How much does Umrah cost?

It depends on the flight, accommodation, transportation, and other facilities. For example, if you want business class in traveling and love a direct flight, the cost will differ from economy class and indirect flights. The expenses of 5-star, 4-star, and 3-star hotels are also different. The same is valid for transportation. Therefore, the Umrah costs vary on the facilities you want to acquire during your trip. To know the correct price, please contact us with one of our Travel Agent.

How do I plan Umrah trip?

Arrangement of funds is the first and foremost task. Second, you must finalize dates according to your convenience. Once done, you must book flights, hotel, transport, and guide as required. After arranging all these facilities, your planning for the Umrah trip is done. However, to avoid complications during your trip and save time in processing, hire Dua Travels and get all your required services through a comprehensive package according to your convenience and budget.

What is included in Umrah Package?

With our comprehensive Umrah Packages, Dua Travels covers everything you need on this visit. Overall, visa, return flight, hotels in Makkah and Madinah, and transport to move within cities are included in our packages. If you need more services like a guide, ziarat to other holy places, breakfast, or WiFi, we also arrange these services and include them in the packages. Moreover, you can also customize these packages according to your budget and requirements.

Can I go to Madinah first?

Yes, you can travel to Madinah first and return back from Jeddah Airport.

What is the baggage allowance?

Luggage or Baggage allowance is an amount of checked luggage or carry/hand-on baggage the commercial transportation companies, especially airlines, allow to a passenger. A baggage allowance is a baggage restriction every airline implements on passengers on a flight. Every airline has its own baggage policy, and you get this information when booking a flight independently or hiring a travel agent for a particular booking.

Are last-minute bookings entertained?

Yes, Dua Travels entertains last-minute bookings. However, this service depends on availability. It means we can book your Hajj/Umrah packages, flights, or any other facility only in case of availability.

How can I get a visa to Saudi Arabia?

The Saudi government generally allows two visa types to perform Umrah. These are:
Tourist Visa
Umrah Visa
Tourist Visa
Holding a European nationality means obtaining an E-Visa valid for one year. Moreover, you can enter Saudi Arabia multiple times and stay up to 90 days here every visit. You can apply for E-Visa to the Saudi Embassy. This official platform has all rights to approve or reject your visa application. Moreover, visa application is non-refundable.
Umrah Visa
Holding a non-European nationality means you are eligible for an Umrah visa. This visa means you can enter only once and stay up to 90 days. Saudi Bio App on Google Store is the best place to apply for this visa. You only need to download the form from this app, complete it, attach scanned documents, and complete the enrollment process. Notably, an Umrah visa is only for two cities, Mecca and Madinah, and you cannot visit any other city in Saudi Arabia.

Umrah Visa

Umrah Visa or E-Visa can be obtained in only a few days of application. The Visa is valid for 90 days. You need a valid passport for the next 06 months of the visa application.

Hajj Visa

Hajj Visa can be obtained in only a few days of application. The Visa is valid for 30 days. You need a valid passport for the next 06 months of the visa application. You must apply 30 days prior to traveling.

Customer Support

Customer support available 24/7 to assist you with Booking Packages, Visa information, queries, consultation & more.

Payment Methods

Paypal, Amex, MasterCard, VISA, DISCOVER, American Express, Bank Transfer & more.

Things To Know First

People having British passport can also perform Umrah on tourist visa, But Umrah and Hajj Ministry can decline the application without any prior notice.

For Umrah Visa You will need :

  • Scanned Copies of PassportFor British Passport Holders
  • Original PassportNon British Passport Holders
  • 02 Passport Size PicturesWith White or Gray Background
  • Permanent British Residence CertificateFor Non British Passport Holders

When To Apply for Visa?

TypeApplication Deadline
Hajj Visa30 Days Before Hajj
Ramadan Umrah30 Days Before Traveling
Umrah Visa30 Days Before Traveling

How to submit necessary documents?

Documents not submitted through the online method can be mailed to:

13 Station Road, London,
SE25 5AH
United Kingdom